Return Policy
Music City Buffalo will only accept refunds if ALL of the following conditions (highlighted in yellow) are met:
The return is requested within two weeks of receipt.  The customer can request a return by contacting Music City Buffalo via email
(proinfo@musiccitybuffalo.com) or phone (716) 838-4547.Once we receive the request, we will email/fax a Return Authorization Form
and number that is valid for 30 days. The item must be returned with the Return Authorization Form filled out by the customer.

There is no damage done to the product. The product has to be in its original condition when requesting a refund. If the product is
delivered damaged, we must be notified within 24 hours of receipt
. All packaging material of the product must be saved. We will not
accept returns on damage products if we are notified after 24 hours of receipt. For more information on damaged products, refer to the
“Damaged Products” section.

-All components of the product must be returned along with the product (this includes certificate of authenticity, warranty cards, gig
bags/cases, etc.)

Customers will be charged a 20% restocking fee and are responsible for shipping cost on the return.
3236 Main Street - Buffalo, New York  14214 - (716) 838-4547
Email  proinfo@musiccitybuffalo.com
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